Your satisfaction is important to us. We offer free pre-sale consultations by phone or email to assist you with the best product choices prior to purchase. However, we recognize that the final verdict on whether or not something will work for you isn't reached until you have had a chance to use it. For this reason, we strive to make product returns as painless as possible.
We have several manufactures that have their own return policy and procedures. Please contact us and we will provide the specific manufacturer policy information in the event that a specific item is being returned to the manufacturer. We provide several lines of ergonomic equipment and policies change frequently. The most up to date policy will be provided at your request.
Please call us immediately if you wish to cancel an order. We will make every attempt to cancel your order before it ships or is subject to cancellation fees.
We will confirm all cancellation requests. Refunds are processed within 5 business days of our receipt of the returned product. Refunds are issued in the same manner order was paid.
925 Eichhorn Drive, Erie, Colorado 80516, United States
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