Shipping and Handling Information

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• Most items ship via UPS Ground or FedEx Ground service. Some smaller items may be shipped via USPS instead. Desks and larger shipments may ship via a freight carrier. 
• If your items are shipped via common carrier (freight), the freight carrier will call to schedule an appointment for delivery. Our standard/free shipping includes curbside delivery. There may be extra fees for liftgate (lowers the product to the ground), residential, or inside delivery. Call us for more information. Note: It is important for you to immediately inspect freight shipments for damage and to note this on receiving paperwork. Call us immediately if your product arrives with shipping damage.
• UPS and freight are not available to APO and FPO addresses. Call us if you have questions about shipping options to your location.
• UPS items or FedEx items do not usually require a signature for delivery but this is at the discretion of the driver. Signature may be required in high-risk areas.
• We will email you an estimated ship date and tracking information as soon as this is available.

 This will vary by item. Most furniture items require assembly. This is usually easy to do. Contact us if you need support. Assembly and delivery are available for furniture items. (Colorado Only) Please contact us for a quote. 

• Call or email us immediately. Under most circumstances, we will replace the damaged item at no cost to you. Please see our returns page for full information before returning the product. 
• If your item was delivered via a freight carrier, it is important that you inspect it immediately and note any visible damage on the receiving paperwork the freight carrier will ask you to sign. Please sign after inspection.
• PHONE: 303-931-3022, 1-877-404-8182

Every product lists an expected time before shipment. Most small ergonomics items ship the same or the next day. Keyboard trays, monitor arms, chairs, and desks are usually custom-configured items that are built to order. Lead times vary by product and manufacturer. Travel time varies depending on the shipping method chosen, warehouse location, and location. If an item is back-ordered, you will be notified at the time of your order. If you need your item rushed, please call us and we'll recommend the method most likely to arrive on time. (Additional charges for rushed shipment may apply)